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TechShed Help Center

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • What is your return policy?
    You can return any product within 30 days of purchase for a full refund or exchange. The product must be in its original condition and packaging.
  • How can I contact customer support?
    You can contact our customer support team via email at Info@analytiqtech.co.za or call us at +27 810385656. We are available Monday to Friday, 9 AM to 6 PM.
  • What payment methods do you accept?
    We accept various payment methods including credit/debit cards, PayPal, and bank transfers. All transactions are processed securely.
  • What are the shipping options available?
    We offer various shipping options including standard, express, and next-day delivery. You can choose your preferred option at checkout.
  • Do your products come with a warranty?
    Yes, all our products come with a manufacturer's warranty. The warranty period varies by product and brand. Please check the product details for specific warranty information.
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